Tower Management understands that the timeliness, appearance and freedom from error of its reports to the client are a vital part of good management. We take seriously our fiduciary responsibility of managing millions of dollars of assets. Therefore we take seriously the challenges of managing real estate which includes planning, organizing, implementing and controlling all management phases.
Our management philosophy begins with our definition of an apartment resident. Tower Management believes that a resident is the most important person ever in the office. We know that without the resident the management company would be a huge failure. We are not doing a favor by serving the resident; the resident is doing us a favor by giving us the opportunity to serve him/her. A resident is a person who brings us his wants so therefore it is our job to handle them profitably to him and to ourselves thereby making it profitable for the owner.
At Tower Management we know the only product we have to sell is good management. This product is not only sold to the client, but also to the customer. We know that if the customer benefits then so will the client. Customer satisfaction leads to longer stays in the development which reduces costs and increases profit margins. We understand that a decision made by management is the “right one” if we keep the customer satisfied and therefore enhance the client’s investment.
Perhaps the most essential element in the professional management of real estate is a system of strong financial controls. It provides timely information to owners and managers and fills the need for effective control over cash flow. In addition, it delivers accurate, up-to-date status reports at any time for any property in the system.
Our financial system provides a clear picture of exactly what is going on inside a property, and our expertise allows us to identify potential problems before they affect the bottom line.
Our detailed expense analysis includes a monthly report providing you with vital information regarding your property’s performance.
The bottom line is that Tower Management is committed to your cash flow. And we are committed to providing the flow of information that you need.
Tower Management promotes an organizational environment that values development, diversity, and growth opportunities for all employees. A variety of training programs are available, including in-house training, on-line courses, and sponsored training sessions.
Tower Management promotes equal housing opportunity and choice for all prospective residents regardless of race, color, creed, national origin, disability, or marital or familial status.
1910 Albert Pike
Hot Springs, AR 71913